Our three product lines are battery chargers, power adapters and LED power supplies, and the published platforms can be configured as any of the three, from 60W to 10KW. LED lighting and medical equipment are both among the twenty application markets we serve, alongside robotics, e-bikes, energy storage, security cameras and audio equipment.
Where a regulated application adds requirements, the answer depends on your end product rather than on the platform alone. A medical application, for example, may require a specific isolation class and an IEC 60601 certification scope, which has to be reviewed against your device classification. The practical route is to send the target standard and the isolation or control requirement to our engineers, who will confirm what we can support and how it affects certification scope before we quote.
Yes, and we encourage it. We are BSCI audited, and factory visits or third-party audits can be arranged at either of our two production bases: the Dongguan headquarters or the Hunan Yongzhou plant. Between them we operate 108,000 m2 of self-built factory space with 450 employees and automated dust-free workshops.
During an audit you can review the automated dust-free production areas, the CNAS-standard EMC laboratory covering immunity, harmonic current, electrostatic discharge, surge and burst testing, the RoHS hazardous-substance laboratory, and the burn-in area where every unit runs a 4-8 hour full-load test. Please share your audit checklist and preferred dates in advance so that we can schedule the relevant engineers and have documentation ready.
An order ships with the commercial invoice, packing list and transport documents, and we supply on request the product datasheet, the model-specific test report, and the certificate copies that cover the exact model shipped. Where a destination requires a Declaration of Conformity, we provide the technical documentation that supports it and will confirm with you who issues the declaration for your market.
Every published certificate number is verifiable online, which lets your compliance team verify them independently: UL E494677 at ul.com, TUV/GS S 50527896 at tuv.com, PSE JD 50457999 at certipedia.com, KC HU 101138-20003C at ktc.re.kr, CCC 2017010907933019 and ISO 9001:2015 01 100 1632392 at cnca.gov.cn. Tell us which documents your importer needs and we will prepare them.
Our published reliability figure is MTBF equal to or greater than 30,000 hours, backed by a 3-year warranty. Rather than quoting a theoretical number alone, we can point to the screening that runs on every unit before it leaves the factory.
Three controls support the figure. First, every unit completes a 4-8 hour full-load burn-in, which removes early-life failures that would otherwise affect field reliability. Second, we perform 100% factory inspection rather than sampling. Third, performance, EMC and hazardous-substance results are generated in our own CNAS-standard EMC laboratory and RoHS laboratory before shipment. If your engineering team needs test records for a specific model or a particular screening parameter, we will provide what is available for that model.
Ownership of customer-funded tooling and of custom designs is agreed in writing before a project starts, within the development or supply agreement, rather than assumed afterwards. Where you fund a tool, that agreement records the ownership, and it also sets out how design files, drawings and process documentation are handled, including any restriction on their use. We confirm the specific wording with you at quotation stage so that your legal team can review it before signing.
We have operated since 2005 and hold registered trademarks in China, the United States, the European Union, the United Kingdom and Australia, along with a number of appearance patents, so we handle intellectual property as a matter of routine. Please raise your requirements early.
Three controls do the work. First, we agree an approved pre-production or golden sample with you in writing before the mass-production run starts, and that physical unit becomes the reference for the order. Second, production runs under ISO 9001 process control with QC 080000 for hazardous-substance management, in automated dust-free workshops, so the process is documented rather than dependent on individual operators. Third, consistency with the sample submitted for certification is traceable, meaning that a certified unit and a production unit are built to the same documented design.
If you would like an additional control, we can support a pre-shipment AQL inspection carried out by your own inspector or by a third-party agency at our factory.
